Data Protection Policy (GDPR)
Privacy Policy – HiGo Dispatch
1. Data Controller
The company Figtree Web LLC
(hereinafter referred to as the “Publisher”) is responsible for processing data collected through the HiGo Dispatch solution.
2. Data Collected
As part of using the service, the following data may be collected:
- Customer information (name, first name, email, phone)
- Driver and employee data
- Job-related data (routes, schedules)
- Geolocation data
- Billing data
- Technical data (IP address, logs, browsing)
3. Purpose of Processing
Data is collected to:
- provide the HiGo Dispatch service
- manage user accounts
- track operations and jobs
- manage invoicing
- improve the platform
- ensure security
4. Legal Basis
Processing is based on:
- contract performance (subscription)
- legitimate interest (security, improvement)
- legal obligations (invoicing)
5. Subprocessors
Some data may be processed by third-party providers, including:
- Stripe
- PayPal
- cloud hosting providers (servers)
These providers comply with applicable security requirements.
6. Banking Data
👉 No banking data is stored by the Publisher.
Payments are handled exclusively by external providers.
7. Data Retention
Data is retained:
- for the duration of the subscription
- then archived or deleted within a reasonable period
Some data may be retained longer to comply with legal obligations.
8. Security
The Publisher implements:
- encrypted communications (HTTPS)
- access controls
- system monitoring
9. User Rights
In accordance with GDPR, users have the following rights:
- access to their data
- rectification
- deletion
- restriction
- data portability
Any request can be sent to the Publisher.
10. Data Transfer Outside the EU
Data may be hosted outside the European Union.
In such cases, appropriate safeguards are implemented (standard contractual clauses).
11. Cookies
The website may use cookies to:
- improve user experience
- analyze usage
12. Contact
For any data-related inquiries:
👉 contact the Publisher via the website